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Take the Mind Tools Listening Self-Assessment (https://www.mindtools.com/ai4ff5e/how-good-are-your-listening-skills). Which of your listening skills may prove to be an obstacle or barrier to communication? How might you improve this skill?
Be sure to also describe the models of interpersonal skills improvement and methods for developing interpersonal skills on the job.
Journal post should be a minimum of 500 words and at least one supporting reference. Journal posts should include a full coversheet – including your name – and double space all submissions.