Managing conflict in the organization, Relation Claim discussion help

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This is the one where you have to underline your statement at the beginning of the discussion answer.


The topic of the week is managing conflict in the organization.  Probably nothing is tougher in the realm of employee relations.  Of all the times when face and voice are at risk, conflict is the worst setting.  People are frightened, angry, and self-righteous.  This is not a great recipe for granting the other respect or allowing the other the floor to explain and complain.  The material focuses on conflict, conflict goals, and one alternative dispute resolution technique: mediation.  What is your guiding principle in conflict with others in organizaions?  Please give concrete examples as you explain and refer back to the sources.

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