Frequently asked questions
What should I do if I have problems with my order?
In case of any questions or problems, contact our support team. Our managers will help you with payments, inform you of the status of your order, and aid you in case of any claims. You should also call us, send us an email, or contact us via live chat immediately if your paper is late so we can resolve the issue as soon as possible.
Do you have additional options I should use?
As an essay is a short piece of writing, you will not need a progressive delivery: our option that allows getting a paper part by part. However, you can benefit from the copies of sources the writer has used while working on your assignment. This service will be especially useful if you have to discuss your essay with your teacher or your classmates, and not only to turn it in.
How to avoid risks when I decide to buy essay papers online?
Read the guarantees sections properly to make sure the site you’ve chosen is trustworthy, diligent, and confidential.
The originality of your paper can be at stake when you order from an untrustworthy company. To make sure you’ll get a unique piece of writing, search for a no-plagiarism guarantee on the site you’ve chosen. We are sure our papers are unique, as along with customized writing from scratch, we double-check papers with our own in-house plagiarism-detection software before we deliver them to you.
Can I choose a specific writer for my essay?
Yes, there are several ways you can apply for a specific expert. If you’ve worked with us before and would like to cooperate with the writer that has been assigned to you earlier, fill in his or her ID number in the order form.
If it’s your first time with us, you can narrow a list we will search through for your specialist by choosing one of the writers’ categories. The “best available” is our basic category of writers. “Advanced” are those whom we’ve promoted for excellent feedback from customers. “ENL” is an acronym for “English as a native language” and these are our experts that will write your essay with a brilliant style. When you order a small piece of creative writing like a reflective essay, the last category will be especially beneficial.
You can double-check if we’ve assigned the best match for your paper by ordering the writer’s samples. By doing so, you will get three random pages from papers previously completed by your expert for other clients. Check them to evaluate the writing style of your specialist and to apply for another writer if you think the one we’ve assigned to you doesn’t fit you for some reasons. Don’t forget that you can put instructions concerning the writing style of your paper and ask your writer to use simple words or refined language.
Who are the writers you are working with?
They are specialists in academic writing hired from all around the world. We offer jobs only to the best applicants, who’ve passed our tests on English and on the disciplines we cover. Newcomers are given training on the types of academic writing and formatting styles and are mentored by more experienced specialists during their first months of working with us. Our writers have academic titles of their own, and some of them used to be or still are tutors and teachers.
Every six months, we evaluate our specialists, promoting those of them who had the best feedback from clients, and leaving only the most diligent ones in our staff.