Ever done a Microsoft Milestone?

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Final Milestone Submission

Context: Throughout the course you’ve work hard to research your company, exploring their strategy, leadership, their industry and environment, and much more. This week you’ll compile your paper into one final, polished version and pair it with a presentation on quality and teamwork.

First, be sure you have read Chapters 12 through 15 in the text.

Next, please watch the following video clips from the lab:

Chapter 15: Concept Clip: TQM Tools

Chapter 13: Concept Clip: Team Cohesiveness

Chapter 13: Concept Clip: Stages of Team Development

Chapter 15: Concept Clip: Characteristics of Service Quality

Chapter 15: Concept Clip: Facilities Layout

Requirements: In week 7 and this week you learned about TQM tools, teams, communication, and quality. You’ll use those concepts to create one final piece for your final project: a presentation on a team meant to deploy a quality management program geared toward service quality.

Your final milestone submission should address the following requirements:

1.Compile your prior milestones into one polished, final paper that incorporate any suggestions for improvement from your instructor in prior weeks.

2.Create a presentation, the first few slides should briefly outline the highlights of your milestone paper.

3.The remainder of your presentation is meant to be a pitch of your own idea for a quality management program. Your pitch should address the following questions:

a.Who will you include on the deployment team and why?

b.How will you structure and manage the team to optimize their success?

c.What quality management tool are you proposing be implemented and why?

d.Why is this particular tool a good fit for this organization or the problem you are trying to solve?

e.How will the new tool you are proposing impact overall quality (service quality or product quality)?

Your final milestone submission should follow APA format, be well supported with a minimum of five recent sources, and be a minimum of 20 slides long.

Be sure your PPT is well assembled, using a design template (not a plain white sheet), minimal text on the slide (bullet point lists, not paragraphs of text), and incorporates graphics where appropriate. Use the speaker notes section to indicate what you would say if you were giving the presentation. The speaker notes section is mandatory.

Remember: This is your opportunity to fully demonstrate all that you have learned this term and how it all ties together. Teams, quality, and service are intertwined with just about everything studied this term. In your presentation, do more than simply restate what you learned in your paper, show how all the elements tie together, work together, and can be used to drive success in your organization.

Exemplary

18-20 points

Proficient

16-17 points

Developing

14-15 points

Beginning

12-13 points

Inadequate

0-11 points

Comprehension of Assignment

(20% of grade)

Addressed the question completely and thoroughly. Provided additional supporting evidence, demonstrating a full comprehension of subject matter.

Addressed the question(s) completely and thoroughly.

Addressed the majority of the question(s).

Addressed minimal portions of the question(s).

Did not address the question(s).

Application of Course Knowledge and Content

(20% of grade)

Thorough technical application of course knowledge and content in a complete and concise manner.

Technical application of course knowledge and content is mostly accurate, concise and complete.

Technical application of course knowledge and content is partially accurate, concise and complete.

Technical application of course knowledge and content is minimally accurate, concise and complete.

Technical application of course knowledge and content is inaccurate and incomplete.

Organization of Ideas

(20% of grade)

Original ideas are effectively developed and presented in a logical, sequential order throughout the entire assignment. Includes adequate and appropriate supporting evidence.

Original ideas are effectively developed and presented in a logical, sequential order within a majority of the assignment. Includes acceptable supporting evidence

Original ideas are partially developed and presented in a somewhat logical, sequential order. Inadequate supporting evidence.

Original ideas are not present and/or not presented in a logical, sequential order. Organization is difficult to follow throughout the assignment. Lacks supporting evidence.

Little to no original ideas or organization present throughout the entire assignment. Lacks supporting evidence.

Writing Skills

(20% of grade)

Mechanics (spelling, grammar, and punctuation) are flawless, including proficient demonstration of citations and formatting throughout the entire assignment.

Mechanics (spelling, grammar, and punctuation) are accurate including demonstration of citations and formatting within a majority of the assignment.

Partial errors with mechanics (spelling, grammar, and punctuation) including demonstration of citations and formatting within minimal portions of the assignment.

Multiple errors with mechanics (spelling, grammar, and punctuation), inaccurate demonstration of citations and formatting.

Assignment is incomprehensible due to multiple errors with mechanics (spelling, grammar, and punctuation). No demonstration of citations or formatting present.

Research Skills

(20% of grade)

Accurate and applicable use of resources relevant to the subject matter that enhance the overall assignment.

Appropriate use of resources relevant to the subject matter.

Adequate use of resources, not all resources relevant to the subject matter.

Minimal use of resources relevant to the subject matter.

No evidence of resources apparent.

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