Discussion Starbucks Case Study

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Complete the Starbucks Case Study (found in attachment)

How has Starbucks structured its organization to have a social and environmental focus?Go to a Starbucks and sit and observe for at least an hour. Take notes about what you notice about:

1 How the customers are treated?

2 How the employees dress, act, interact?

3 How the facilities are laid out?

4 Analyze the organizational culture of Starbucks from your observations and case study analysis.

5 Why did Starbucks choose the organizational culture?

6 What facets of the culture make for effective employee engagement?

7 What facets affect sales?

8 What leadership qualities make the Starbucks model effective?

***this a discussion should be own opinion****

***please must be original work (no copy and paste)***


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