Assignment in Entrepreneurship and Small Business Development

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Assignment in Entrepreneurship and Small Business Development

Assignment in Entrepreneurship and Small Business Development
Module 5 Assignment Entrepreneurship and Small Business Development   Select three local businesses (one large and two small) and play the role of “mystery shopper”. How easy was it to do business with each company? How would you rate their service, quality and convenience? Were sales people helpful and friendly? Did they handle transactions professionally and courteously? How would you rate the business’ appearance? How would you describe each company’s competitive advantage? What future do you predict for each company? Prepare a brief report on the findings and conclusions.    Use APA Style, add narrative to your paper, I also want to know about the experience of being a mystery agent.  Case Scenerio Woolworth is an International clothing shop in Zambia selling top standard clothes. It has a presence in South Africa and the UK. I will compare this shop with two boutiques, namely BBC one Collections and SBM Boutique which are Zambian owned.

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